Reframing Trauma Informed Care as a Systems Approach

In this episode, we speak to Kathleen Metzker and Sara Reid about centering trauma literacy in the health center medical home and how health systems can cultivate trauma-aware practices as part of their delivery of care. Metzker and Reid are interviewed by Jillian Bird, Director of Training and Technical Assistance at the National Nurse-Led Care Consortium to support providers working at community health centers across the country.  

Kathleen Metzker is the Director of Integrative Health and Mind Body Services at the Stephen and Sandra Sheller 11th Street Family Health Services of Drexel University. In this multidisciplinary health care setting, more than 6,000 patients access a range of services, including: primary care, behavioral health, dental services, and health and wellness programs. Sara Reid is a health educator, support group facilitator and consumer board member for the Boston Healthcare for the Homeless. She is a public speaker and delivers trainings on transgender priorities, including teaching medical and behavioral health providers how to provide gender-affirming healthcare.

Support for this episode comes from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS). It is part of an award totaling $550,000 with zero percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government.

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At the Core of Care highlights the consumer experience of patients, families, and communities and the creative efforts of nurses and other partners to better meet their health and healthcare needs through diversity, leadership, and practice innovation.

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